Frequently Asked Questions
1. Could I stay at a residential Condo in Isla Verde?
2. Is your property located near the Beach?
3. Are there Restaurants and Nightlife close-by?
4. Are there any differences between booking this
through you and the hotel directly - services sacrificed, etc?
5. Does this room face the ocean and on what floor?
6. Does the room face West or east?
7. Is the picture shown the actual view from the balcony?
8. When do you charge the $200 deposit?
9. How do I check-in to your Condo?
10. Will I have something to bring to the hotel for check-in?
11. What does the Condo include?
12. Is there maid service and are toiletries and linens provided?
13. Does it include parking?
14. Do you accept credit card payments?
15. When staying at the ESJ Towers if it's better to rent car or
to take taxis and public transportation?
16. Any recommendations for golf courses?
17. How can I find information on good shows or concerts and where can I purchase the tickets?
Could I stay at a residential Condo in Isla Verde?
ESJ Towers is a Condo/Hotel and the only property in Isla Verde where short-term rentals for condo units are guaranteed. Basically, all the residential Condos in San Juan have formally done away with rentals for less than a 6-month period. Although you may find some management companies that continue to rent these apartments short-term, you could face major problems that may affect your vacations or your business travel. Thus, we strongly recommend that you stay in the only property, which is intended for Short Term rentals and therefore provides numerous services (e.g., Room Service, Concierge, 24hr Front Desk) and amenities (e.g., Business Center, High Speed Wireless Internet, Gym, Olympic pool) of a hospitality property at very economical rates. Additionally, we are in full compliance of all statutory requirements as it relates to taxes and insurance, to ensure that you have a safe and enjoyable stay. Back to the top
Is your property located near the Beach?
ESJ Towers is located Beachfront in one of the most recognized and beautiful beaches in Puerto Rico. All of our units have a balcony and most have Ocean View. Back to the top
Are there Restaurants and Nightlife close-by?
ESJ Towers is located in Isla Verde, which is without a doubt the center of the most exciting nightlife in Puerto Rico and perhaps the entire Caribbean. Evening dining, cafes, nightclubs, bars, discos and casinos are available next door to ESJ Towers at El San Juan Hotel & Casino where rooms start at $225.00 per night and where many Hollywood stars go when they want to get away. Back to the top
Are there any differences between booking this through you and the hotel directly - services sacrificed, etc?
The difference between booking this through us is we offer lower rates than the hotel because our properties are privately owned. The only service sacrificed is daily cleaning of the unit. Daily cleaning is available when booking through us for an additional charge. Back to the top
Does this room face the ocean and on what floor?
We have several units facing the ocean. The room with the best view is Studio 1657 which faces the west for spectacular ocean and sunset views! Back to the top
Does the room face West or east?
Studio 1657 faces to the west towards El San Juan Hotel Our other units face the east. Back to the top
Is the picture shown the actual view from the balcony?
The picture shown is the actual view from the balcony but it does not do it justice! All the pictures in our Photo Album and Photo Gallery are of the actual units that we manage. Back to the top
When do you charge the $200 deposit?
The $200.00 is charged when the reservation is processed. It will be reimbursed no later than 10 business days after the check-out date. Back to the top
How do I check-in to your Condo?
You do the check-in process through the hotel at the front desk. At this time you will get access cards to the hotel pool, fitness center and the beach. You will also get a voucher for free underground assigned parking. If you want room service or charge drinks to your room, you will need to present a credit card during the check-in process. To get access to our condo no key is required for units 1657 and 870; we will send you the code for the lock pad. For the other units, you will get the key at the front desk. Back to the top
Will I have something to bring to the hotel for check-in?
The only thing you have to bring to the hotel for check-in is the check-in information which will include the access code to open the lock for the unis with combination locks and the contact person's information in case you need assistance during your stay. We will provide this information to you after receipt of your total lodging costs. Back to the top
What do the Condos include?
The condos include full size refrigerator, stove, microwave oven, kitchen utensils, linens, towels and basic toiletries. The one, two and three bedroom units have washer and dryer in the unit. Also included is the use of all the hotel amenities like pool, jacuzzi, fitness room, sauna, pool tables, business center and direct access to the beach. Back to the top
Is there maid service and are toiletries and linens provided?
Maid service is available for an additional charge. Linens and kitchen utensils are provided as well as basic toiletries such as soap, toilet paper, dishwashing soap, shampoo and conditioner. Back to the top
Does it include parking?
All the units include parking at no extra cost. Back to the top
Do you accept credit card payments?
Yes, we accept credit card payments through Paypal, a secure online payment processing website. A 3% transaction fee applies. Back to the top
When staying at the ESJ Towers if it's better to rent car or to take taxis and public transportation?
Unless you plan on visiting tourist sites on the island a car is not needed. ESJ Towers is walking distance to other popular hotels in Isla Verde, and there are lots of restaurants in the area. You can take the public bus to Old San Juan during the day; it stops in front of the property. If you're going out to party to Old San Juan at night, I highly recommend a TAXI. A taxi to get there would cost around $16. If you want to explore the island, rent a car for the day. In front of the ESJ Tower in Isla Verde Avenue, you will find Charlie’s Rental and AVIS. Back to the top
Any recommendations for golf courses?
There are some great golf courses in the island. Check out the ones in Dorado or the new resort developed by Chi Chi in Guayama, El Legado Golf Resort. Also, Coco Beach Golf and Country Club in Río Grande. Back to the top